Planning a wedding, corporate event, or private party at The Juliana? Below are answers to the most common questions about our Houston Heights event venue, including guest capacity, catering, parking, vendor policies, wedding logistics, pricing, and event rentals.
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Booking
Can I schedule a venue tour before booking?
Yes, venue tours can be scheduled through the client portal after submitting an inquiry.
Tour dates become available for booking 2 weeks in advance and are subject to venue availability.
Because we are often booked on weekends (especially during peak seasons), we are generally unable to accommodate weekend tours unless they are specifically listed as available through our scheduling link.
If you are traveling from out of town or require a specific tour time that is unavailable, we will do our best to offer a virtual tour alternative when the venue is not booked.
Tours are held on Mondays and Wednesdays from 11AM-5PM, unless there is an event scheduled at the venue.
How many hours are included with the rental?
Full-day venue rentals include up to 12 hours of access for setup, event time, and teardown.
Can I add extra time to my booking?
Yes, additional rental hours may be available based on availability.
Extra time is billed at $750 per hour.
Payments
Is a deposit required to reserve the venue?
Yes, 50% non-refundable deposit and signed contract are required to officially reserve your event date. Dates are not held until both have been received.
When is the final payment due?
Your remaining balance is due 120 days prior to the event date.
For events booked within 4 months of the event, full payment is required at the time of booking.
What payment methods do you accept?
Payments can be made securely through our client portal. We accept all major credit and debit cards.
A 3.5% credit card processing fee applies to all card payments. To avoid processing fees, clients may submit a cashier’s check for the full booking amount. Partial payments by cashier’s check are not accepted.
ACH and bank transfer payments are not accepted.
Are there additional fees or service charges?
We pride ourselves on transparent venue pricing. All standard rental rates can be viewed on our our pricing page.
- A 3.5% processing fee applies to all credit and debit card payments.
- A $2,500 refundable damage deposit authorization is required 90 days before the event date and will be returned provided no damages occur during the event.
- Depending on guest count and event logistics, valet parking services and additional security may be required.
Capacity
How many guests can The Juliana accommodate?
We can accommodate up to 200 seated guests outdoors throughout the lawn, covered terrace, and side patio spaces
Up to 150 guests can be seated beneath the covered outdoor terrace.
Up to 50 seated guests can be seated indoors.
For cocktail-style and standing events, the venue can accommodate up to 300 guests throughout all indoor and outdoor spaces.
Can I host both my ceremony and reception at the venue?
Yes, many of our clients choose to host both their ceremony and reception at The Juliana. Our venue is designed to provide a seamless, all-in-one experience for celebrations, allowing guests to transition effortlessly throughout the event day.
Parking & Accessibility
Do you offer valet parking?
Yes, valet parking is available through our exclusive valet vendor. While valet services are not provided in-house, clients will coordinate booking directly with the approved vendor prior to the event
Can I hire my own valet company?
No, outside valet companies are not permitted at The Juliana.
To ensure a seamless guest experience, consistent service standards, liability coverage, and coordinated traffic management, events with more than 50 guests are required to use our approved valet partner.
Is the venue wheelchair accessible?
Yes, we are ADA compliant. There are ramps on the property to access the building and bathroom.
Amenities
Is there a bridal suite or private lounge?
Yes, The Juliana includes a private upstairs bridal suite and lounge overlooking the venue grounds.
A separate private lounge and getting-ready space is also available in a detached house located just outside of the main venue.
Is there Wi-Fi at The Juliana?
Yes, complimentary Wi-Fi is available throughout The Juliana venue grounds and is included with every event booking.
Can the vintage milk truck be used?
Yes. The vintage milk truck is included as part of venue bar service and may also be reserved for additional event uses or outside vendors for a $750 usage fee.
Inventory
Are tables and chairs included?
Yes, full-day and micro-event venue rentals include up to 150 white resin folding chairs, 20 seven-foot white-washed rectangular tables, and 8 white cocktail bar tables. You are welcome to use as many as needed for your event layout and floor plan.
What other event furnishings are available onsite?
Check out our onsite inventory page for a detailed list.
Can we move furniture or décor?
Yes, onsite inventory may be rearranged to best fit your event layout and vision. We simply ask that all items are returned to their original placement at the conclusion of your event.
Do you offer additional rentals or decor items?
Yes! After booking, clients will receive access to our rental lookbook featuring additional inventory available for event enhancements.
Available rental items include specialty tables and chairs, lounge furniture, bar setups, backdrops, climate-control options (heaters, A/C units, and fans), and more.
Sound & Lighting
Can I connect my own speakers or audio equipment?
No, we do not accommodate laptop hookups or additional speaker connections to our sound system.
Custom AV setups, expanded audio coverage, and dedicated sound equipment should be coordinated through a DJ or professional AV rental provider.
Do I need to provide my own microphone?
One handheld wireless microphone is included with the venue rental upon request.
Please note that the microphone has limited range and and is best used near the main atrium area. It is not intended for full-event MC services or extended audio coverage.
For custom AV needs, clients should coordinate additional sound equipment through their DJ or AV provider.
Is amplified music allowed outdoors?
Yes, music is permitted outdoors at The Juliana. Per city ordinance, outdoor amplified music exceeding 62 decibels must be reduced by 10 PM. However, because The Juliana is commercially zoned, music and events may continue until midnight.
Are TVs or presentation equipment available?
Yes! We have a smart TV available to rent for presentations, slideshows, videos, and other event needs.
How is the venue lit at night?
The Juliana features hanging bistro lights throughout the driveway and outdoor green space to create an inviting evening atmosphere.
Large floodlights are also installed within the covered event areas and may be used as needed for nighttime visibility and enhanced lighting coverage.
Alcohol
What bar service options are required?
All events serving alcohol are required to book bar service through one of our approved bar vendors.
Each bar vendor offers their own pricing, service style, and beverage menu options. Pricing will vary based on guest count, selected menu packages, and liquor selections.
Clients are welcome to contact vendors directly for custom quotes and to preview offerings on our bar services page.
Do you provide in-house bartending?
No, we do not provide in-house bartending services. Events serving alcohol are required to book bar service through one of The Juliana’s approved bar vendors.
Is outside alcohol allowed?
Yes, outside alcohol is permitted.
However, all events serving alcohol are required to book a licensed bar pour service through one of The Juliana’s approved bar vendors, even if clients choose to provide their own alcohol.
Can I host an open bar?
Yes, open bar service is permitted.
All events serving alcohol are required to book bar service through one of The Juliana’s approved bar vendors.
Catering
Do you allow outside catering?
Yes, outside catering is welcome. Clients are free to choose any licensed caterer for their event. Houston is a melting pot of cultures so there are so many options!
New catering vendors are required to complete a venue walkthrough prior to the event to review cooking, setup, and cleanup guidelines.
We do provide a list of preferred food vendors for convenience. In-house catering is only available for corporate events.
Is onsite cooking allowed?
Yes, designated outdoor cooking areas are available behind the building and along the side promenade area. Cooking is not permitted inside the prep kitchen.
Can I hire a food truck?
Yes, food trucks are welcome.
Please confirm with your vendor that their truck can fit through the venue’s 9-foot gate opening.
All food truck vendors are required to complete a venue walkthrough prior to the event to review cooking, setup, and cleanup guidelines, and must provide a Certificate of Insurance (COI).
Vendors
Do you offer in-house services?
No, we are exclusively a space-only venue rental designed to provide a beautiful, flexible, and thoughtfully curated setting for your celebration.
Our focus is on maintaining an exceptional indoor-outdoor venue experience and giving clients the freedom to personalize their event with the vendors and details that best fit their vision.
However, for select corporate and marketing events, in-house services are be available. Please inquire for additional details.
You will receive access to our preferred vendor list after touring The Juliana.
Do you have a preferred vendor list?
Yes, The Juliana provides a curated list of preferred vendors for catering, bar service, planning, rentals, and other event services.
The vendor list is shared with clients via email after inquiry or venue tour.
Are outside vendors allowed?
Yes, outside vendors are welcome.
Please note that valet services must be booked through our exclusive valet partner, and all bar services are required to use vendors from our approved bar vendor list.
We highly encourage clients to build a strong and experienced vendor team for their event day. All vendors are required to provide a valid Certificate of Insurance (COI) prior to the event. Additional vendor requirements and guidelines can be found here.
Do vendors need insurance?
Yes, all outside vendors are required to provide a valid Certificate of Insurance (COI) prior to the event, with the exception of The Juliana’s exclusive valet partner and approved bar vendors.
What time can vendors begin setup?
Vendor setup times will depend on your event timeline and how much time you choose to allocate for setup within your booked rental timeframe.
Clients are responsible for coordinating setup and teardown schedules directly with their vendors.
Can vendors drop off items before the event?
No, we do not allow vendor load-in or item drop-offs the before the event due to scheduling conflicts with other booked events.
Please be sure to account for all vendor setup, deliveries, and load-in within your reserved rental timeframe when planning your event timeline.
Clients are welcome to book an additional rental day if extra setup time is needed.
Policies
What is your cancellation policy?
Is security required?
Yes, security is required for all events.
- Venue rental includes 4 complimentary hours of security coverage.
- Events with more than 50 guests require one security officer.
- Events with more than 75 guests serving alcohol require two security officers.
- All security officers are provided through HPD, and The Juliana will coordinate booking on your behalf.
- Additional security coverage is billed to the client at $75 per hour.
- Security coverage is intended to support the safety of guests, vendors, and venue operations.
Please visit our Event Policy page for additional security details.
Are candles or open flames allowed?
All lit candles must remain contained within a glass enclosure at all times.
Open flames and fires are not allowed anywhere on the property, including sparklers.
What is your smoking policy?
Smoking is strictly prohibited anywhere on the property. This includes cigarettes, cigars, vaping, hookah, and any other smoking devices.
Special permission may be granted for certain situations (such as a cigar bar or hookah lounge) if arrangements are made with the venue in advance.
Are dogs or pets allowed?
Yes, dogs are welcome at The Juliana when accompanied by a designated pet sitter during the event. We recommend Paws Moments for pet sitting services: [email protected].
Approval for other animals will be considered on a case-by-case basis.
Day-Of Logistics
Is a wedding planner or coordinator required?
Yes, a professional planner or day-of coordinator is required for all events.
Our preferred vendor list will include our preferred planners.
How early before my event can I arrive?
You set the timeline for your booking. For a full event day (12-hour rental), access to the venue is available throughout your reserved 12-hour timeframe.
Can I have shipments delivered to the venue?
No, we are unable to accommodate mail or package deliveries for bookings at The Juliana.
Can delivery trucks access the property?
Yes, delivery trucks can access the property for event equipment and supplies drop-off.
Our gate is exactly 9 feet wide, so please confirm the dimensions of any vendor vehicles in advance if you are unsure whether they will fit.
If a vehicle is too large, street parking is available for unloading. Please ensure all vendor arrivals and unloading take place within your booked rental timeframe.
What happens if it rains?
We’ve recently added coverings to both our terrace and green space to help protect guests from the elements during outdoor events.
If you are concerned about rain or wind coming in from the sides, we also work with a vendor who can install clear side panels starting at $1,800.
Please note that bookings cannot be canceled or rescheduled due to weather conditions. We recommend that clients work closely with their event coordinator to create a rain plan for outdoor portions of the event. All clients are required to submit and clearly denote their rain backup plan at least 48 hours prior to the event. Any changes requested after that timeframe will be the responsibility of the client and may not be accommodated based on staffing and event logistics.
Still have questions? For additional venue policies, operational guidelines, and detailed event requirements, please review our full Event Policies and pricing page.