The Juliana Venue Policies

Booking & Payment

• A signed contract and 50% non-refundable deposit are required to reserve your full-day event date if paying by credit card
• A signed contract and 100% full payment are required to reserve your full-day event date if paying by cashier’s check
• ACH and bank transfer payments are not accepted
• Final payment is due no later than 120 days prior to the full-day event
• Micro-events require full payment at the time of booking to secure the event date
• Late payments are subject to a daily fee equal to 10% of the outstanding balance until payment is received in full
• The Juliana reserves the right to cancel bookings or suspend services in the event of late payments, non-payment, or unsuccessful payment processing
• A $2,500 refundable damage deposit authorization is required 90 days before the event and will be returned provided no damages, outstanding balances, late fees, excessive cleaning charges, or policy violations occur
• Clients booking the venue must be at least 25 years of age

Micro-Events

• Micro-event rentals are priced at $4,000, regardless of the day of the week
• Micro-events may only be booked within 4 weeks of your preferred event date, depending on venue availability
• Exceptions to the booking window may be available during the off-peak season (June–September)
• Wedding bookings that include both a ceremony and reception are no longer eligible for micro-event pricing and must be reserved as a full-date rental due to time constraints associated with setup, the event itself, and teardown
• Guest counts are limited to a maximum of 50 attendees
• Security is required for events serving a full bar (but not for dry events or events serving beer and wine only)
• All micro-events are booked as a 6-hour rental, which includes setup and teardown time
• A minimum of one (1) hour within the rental time-frame must be reserved for event teardown
• Full payment is required upon booking

Holiday & Specialty Event Pricing

• Adjusted pricing may apply during federal holidays and holiday weekends, including Labor Day, Cinco de Mayo, Thanksgiving, Christmas, and New Year’s
• Corporate events, brand activations, marketing experiences, and multi-day events may be subject to a 20% administrative fee for vendor onboarding, operational coordination, and additional venue amenities

Cancellation Policy

• Date changes are permitted one (1) time only, within a 3-month period of the original booking, subject to availability
• Cancellations made less than 120 days before the event date will result in the forfeiture of 100% of all deposit fees paid
• For cancellations made 120 days or more before the event date, The Juliana Houston may, at its sole discretion, apply the remaining 50% retainer as a credit toward a future booking at the venue
• All cancellations must be submitted to writing or via email
• Any future booking credits are subject to venue availability and approval
• All events are considered rain or shine and will proceed as scheduled unless otherwise required by local authorities or emergency conditions.

Venue Requirements

• A professional planner or day-of coordinator is required for all events
• All events serving alcohol are required to use one of our venue-approved bar service vendors
• Valet parking service is required for events with more than 50 guests and must be coordinated through our venue-approved vendor
• Events after 6:00 PM and/or events serving alcohol require additional HPD security personnel
• Security requirements and fees vary based on guest count and event timing 
• A Certificate of Insurance (COI) is required from the client and all vendors listing “The Juliana” at “1001 W 18th St, Houston, TX 77008” as additionally insured

Floor Plans & Rain Backup Plans

• Our team will set up venue tables and chairs according to your approved floor plan
• Mid-event room flips are not included and must be handled by your coordinator or vendor team
• Clients who do not submit a completed floor plan at least 40 days before their event will be charged an additional $400 coordination fee
• All items must be clearly labeled and positioned to reflect the final event layout
• Rental items must be labeled using the exact item names shown on the rental lookbook
• A rain backup floor plan is required for all events with outdoor elements and must be submitted at least 48 hours prior to the event
• Late modifications to floor plans are not guaranteed due to staffing and event logistics

Event Timing

• A finalized event timeline from initial vendor arrival through final loadout is required no later than 40 days before the event
• Full-day rentals are 12 hours and include both setup and breakdown time within the rental period
• Micro-event rentals are 6 hours and include both setup and breakdown time within the rental period
• Venue access is permitted only during the reserved rental timeframe
• All events must conclude by midnight
• Additional fees apply for events extending past 1:00 AM
• A minimum of one (1) hour within the rental time-frame must be reserved for event teardown
• Any items remaining onsite beyond your rental period will be subject to a $500 storage/late pickup fee and may be discarded after 48 hours
• Additional rental hours may be purchased for $750 per hour

Security Requirements

• Events over 50 guests require one (1) HPD security officer
  • The officer will arrive 30 minutes prior to the scheduled event start time
  • The officer will remain on-site until 30 minutes after the event concludes.
• Events over 75 guests serving alcohol require two (2) HPD security officers
  • The first officer will arrive 30 minutes prior to the scheduled event start time
  • The second officer will arrive at the start of cocktail hour
  • Both officers will remain on-site until 30 minutes after the event concludes
• Venue rental includes four (4) complimentary hours of security coverage
• The post-event security period helps ensure guest safety and compliance with venue policies, including the requirement that no alcohol leave the premises
• Additional security time is billed to the client at $75 per hour, per officer beyond the included 4 hours
• All security staffing is arranged by the venue, with associated charges billed to the client 30 days before the event date

Vendors

• All vendors on-site for your event (including any vendor present for setup, execution, or breakdown) are required to provide a valid Certificate of Insurance (COI) listing “The Juliana” at “1001 W 18th St, Houston, TX 77008” as additionally insured
• Vendors without valid insurance on file will not be permitted on-site
• Clients are responsible for coordinating setup and teardown schedules directly with their vendors
• Vendors may not arrive, access the property, or begin loading in prior to the contracted rental start time
• Vendor load-ins and setup activities are not permitted once the event is underway, as the driveway and access areas are reserved for valet operations and guest arrival/departure traffic
• All vendors and/or the event coordinator are responsible for removing any items, materials, and trash brought onto the property within the contracted rental timeframe
• Failure to remove excess trash or vendor-related waste may result in a minimum $500 disposal fee due to expedited overnight removal requirements between scheduled events
• Vendors requiring measurements must schedule a site visit and obtain their own measurements
• The Juliana cannot guarantee the accuracy of measurements provided by our team and is not liable for errors related to measurements not personally verified by the vendor

Coordination

• A designated event coordinator must be present the day of the event
• Coordinators MAY NOT be a guest, family member, or member of the wedding party
• Coordinators not on The Juliana’s preferred vendor list must complete a walkthrough prior to the event date to review venue procedures, event logistics, and day-of operations
• Event timelines, vendor coordination, and key event activities should be managed by the coordinator
• The coordinator is expected to arrive before vendor setup begins and remain on-site until all vendors and personal belongings have been cleared from the property

Catering

• Catering companies not on The Juliana’s preferred vendor list are required to complete a catering walkthrough prior to your event date to ensure that they are familiar with venue procedures, loading access, cleanup expectations, and event operations
• Catering approval will be finalized once the walkthrough has been completed
• The prep kitchen is provided for catering support, food staging, and service preparation only
• On-site cooking, frying, grilling, or other food production activities in the prep kitchen are not permitted
• All food must be prepared off-site and brought to the venue ready for service
• If on-site cooking is requested, designated outdoor cooking areas may be available behind the building and along the side promenade, subject to venue approval
• Additional fees may apply for approved outdoor cooking activities due to liability and operational considerations
• Approved s’mores stations are permitted using small Sterno cans or tabletop fire pits, provided all heat sources are enclosed and continuously monitored by the catering staff
• The Juliana staff DOES NOT bus tables and is only responsible for removing client and guests trash from venue-provided receptacles to the designated disposal area once full
• Caterers, clients, or their designated representatives must remove all catering-related waste from the premises which includes, but is not limited to, food preparation waste, cardboard boxes, packaging materials, trays, serving containers, disposable chafing dishes, aluminum pans, cooking supplies, beverage containers, and any other items brought onto the property by the caterer
• Venue trash bins may not be used for food waste and catering supplies
• Venue trash bins are reserved for guest-generated waste only, such as used plates, cups, napkins, and other items discarded by guests

Décor & Installations

• Duct tape and permanent adhesives/mounting products are strictly prohibited
• Temporary Command Hooks (excluding clear square adhesive hooks) or magnetic hooks may be used
• All vinyl installations require prior approval from the venue
• Vinyl and magnetic hooks are only permitted on the milk truck
• Vinyl is only permitted on tile surfaces
• Any repair or repainting costs resulting from unauthorized adhesives will be billed to the client, with a minimum charge of $1,000
• To help preserve the venue, the following items are not permitted for exit celebrations: confetti, loose flower petals & streamers

Guest Conduct & Venue Expectations

• Smoking, vaping, cigars, hookah, and all other smoking devices are prohibited throughout the property unless approved in advance by the venue
• Smoking is permitted only in the designated outdoor area beyond the gate
• Any guest or vendor found using, possessing, distributing, or selling illegal substances may be removed from the venue immediately
• Children under the age of 18 must be supervised by a parent or responsible adult at all times
• Dogs are permitted with prior venue approval and must remain accompanied by a designated pet handler or sitter throughout the event
• Additional animals allowed may be considered on a case-by-case basis
• All candles must remain enclosed in glass containers at all times
• Open flames, fires, and sparklers are prohibited throughout the property
• Speakers are not permitted beneath the outdoor terrace (the wooden structure with stairs and benches), and must remain at least 10 feet from the terrace structure at all times
• Per City of Houston regulations, sound levels must not exceed 65 decibels
• Access to the property’s creek is not permitted

Optional Add-Ons

Optional event enhancements available at booking include:

• Bathroom attendants
• Custom valet parking
• Additional event staffing