FAQ

Yes, (150) foldable white-resin chairs, (20) 7-foot white-washed rectangle tables, and (8) white bar top tables are included with a full day rental. You can use as many as you need for your floor plan.

No, each booking comes with equipped with toiletries, trash cans, and trash bags for guest use only. Vendors will need to bring their own trash bags and provisions.

Yes, a venue tour can be scheduled via the client portal after submitting an inquiry.

You set the timeline for your booking. For a full event day (12-hour day), you can arrive anytime within the 12 hour time frame.

But dogs are allowed anytime with a designated dog sitter.

We use [email protected]

Other animals are to be determined on a case by case basis.

1 security officer is required for any event over 50 people 

2 security officers are required for any event over 75 people when serving alcohol

We use HPD security officers for all of our events and book them for you.

Security is $75/Hr.

They will arrive 30 minutes before your scheduled event time and leave 30 minutes after your event is over to ensure safety of guests and vendors.

In the case of 2 security officers the first officer will arrive 30 minutes before your scheduled event time and the second officer will arrive when cocktail hour begins. They will both be scheduled to leave 30 minutes after your event is over to ensure safety of guests and that no alcohol leaves the premises.

Yes, wifi is available on the grounds and complimentary to each event booking.

No, we can not accommodate mail for bookings at The Juliana.

Candles are allowed as long as they are in a glass enclosure.

We have a multi-zoned sound system with speakers along the property that utilizes spotify.

Guests are welcome to create a playlist if you need it for ceremony, or decide not to hire a DJ and our in house-curator will play it and adjust sound as necessary.

We also include the use of the microphone if you need it for officiating or announcements.

When available, yes you may add hours to your rental timeframe. Each additional hour is $750/hr.

No, please stay on walking areas.

Yes, downstairs we have a mini room/grooms space plus an upstairs bridal suite with a lounge that overlooks the venue grounds.

Our gate is exactly 9 feet wide. Please be sure to confirm with your vendors the width of their vehicles if you're unsure. There is also street parking for unloading if vehicles don't fit.

We have hanging bistro lights down the driveway and over the green space that create warm lighting along the property.

There are also large floodlights located at all 4 corners inside both coverings that can be turned on if additional lighting is needed.

We do have handicap-friendly ramps for the terrace and outdoor bathroom.

Each booking requires a 50% retainer to reserve your date. The remaining payment due date is 120 days before your event.

If you book an event less than 4 months away, then the full amount will be due upon booking.

No, retainers for reserving a date are non-refundable as well as the final 120 day payment.

We have a small prep kitchen with a refrigerator and a stove.

We don't allow cooking in the kitchen. Only prep.

The stove/oven is for warming up/heating.

We can accomodate up to 200 guests seated and 275 Standing.

We do not hold dates until the 50% retainer is paid and the contract is fully executed.

You can pay via our client portal on Honeybook. There is a 3.5% credit card processing fee.

If you wish to avoid processing fees all together, you can bring a cashiers check for the full booking amount. We do not accept cashiers checks for partial payments.

We've recently added coverings to our terrace and the green space.

Guests should be covered from the elements, but if you're worried about rain coming in from the sides we have a vendor that can add clear side panels starting at $1800.

We send multiple reminders of your upcoming payment.

If you miss a payment, a late fee of 10% of your payment due will incur daily until payment is made. If you have note completed a late payment within 72 hours of the due date, we will release your date and you will forfeit your retainer.

There are designated areas for cooking in the back of the building and on the side by the promenade.

There is no cooking inside the kitchen.

You can hire a food truck.

Make sure with the vendor that their truck can fit in the 9-foot gate opening.

We will need them to schedule a vendor walkthrough to relay trash and cooking rules.

We will need a COI from them.

We don't provide photography/videography, but feel free to use the photographer/videographer of your choice.

Our recommended vendors are:

Alison Ermon: Allisonermon_photography

Joanna Krueger: @Joannakrueger

Of course. Houston is a melting pot of cultures.

Though we have preferred vendors, any vendor is welcome. We require all new vendors to schedule a vendor walkthrough so we can relay trash and cooking rules.

Each of our required bar vendor options has their own pricing and flair.

Prices differ depending on head count, menu selections, and types of liquors chosen. Feel free to contact them directly for quotes and preview menu items from our bar page.

We have a list of our preferred vendors that we send to every guest via email.

Yes, temporary vinyl is allowed, just not on any wooden elements as it peels the paint off.

We are very transparent about our rates and you can view them on our pricing page.

There is a 3.5% processing fee from when you pay with a credit/debit card.

We do not allow load-in the day before due to conflict with events booked the day prior.

You are welcome to book an additional day if you need the extra time.

We do not allow pick-up the next day due to booked events and cleanings the day after.

All events must end by midnight and all vendors and clients must be completely offsite by 1 AM.

Yes, we are ADA compliant. There are ramps on the property to access the building and bathroom.