Effective Date:
Last Updated: 5/26/2025
The Juliana Houston
The Juliana (“we,” “our,”, “us”, or the “Venue”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://thejulianahouston.com (“Website”), submit an inquiry, or engage with our services.
1. Information We Collect
When you interact with our website or submit an inquiry form, we may collect the following information:
- Full name
- Email address
- Phone number
- Event details (including date, type of event, and estimated guest count)
- Information about your event planner or coordinator (if applicable)
- Referral source (how you heard about us)
- Any additional information you voluntarily provide
We may also collect limited technical data such as browser type, IP address, and website usage patterns through cookies or analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide venue availability and pricing information
- Communicate with you regarding your event planning needs
- Coordinate tours, bookings, and event services
- Improve our website, services, and client experience
- Maintain internal records and business operations
- Send relevant updates or follow-ups (only when appropriate)
We do not sell your personal information.
3. Sharing of Information
We may share your information only in the following circumstances:
- With trusted service providers who assist in operating our website or business (e.g., email platforms, booking systems)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of The Juliana, our clients, or others
All third-party providers are expected to handle your information securely and appropriately.
4. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may choose to disable cookies through your browser settings, though some features of the site may not function properly.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may:
- Request access to the personal information we have about you
- Request corrections or updates to your information
- Request that we delete your information, subject to legal or operational requirements
- Opt out of non-essential communications at any time
To make a request, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The Juliana Houston
Email: info[at]thejulianahouston.com
[Insert Phone Number]
1001 W 18th St, Houston TX 77018